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FAQs

What is a REALTOR®?

A REALTOR® is a member of the National Association of REALTORS® who is required to abide by a strict Code of Ethics. The term REALTOR® is a registered trademark of the National Association of REALTORS® and misuse of the term is a trademark violation. To become a REALTOR® a person who holds a real estate license may join their local REALTOR® Association which makes them automatically a member of the State and National Associations.

How do I become a REALTOR®?

Before becoming a REALTOR®, you first must earn a real estate license. All North Carolina real estate professionals are licensed by the North Carolina Real Estate Commission (NCREC).

If you have an active North Carolina real estate license and are interested in becoming a REALTOR®, please contact the local board/association of REALTORS® nearest you for additional information on becoming a member.

Once you have your license, consider taking an extra step toward competence and professionalism by joining your local, state, and national Associations of REALTORS®. Then, and only then, may you legally use the term "REALTOR®" following your name, a symbol that identifies a real estate professional who is a member of the REALTOR® family and subscribes to its strict Code of Ethics.

To join, ask your broker to which Local Association of REALTORS® he or she belongs, then contact that local board for an application and additional instructions.

What is the North Carolina Association of REALTORS®?

The North Carolina Association of REALTORS® is a trade association dedicated to providing members with opportunities and resources that help them do their jobs better. Our mission statement is succinct: "To promote the success of our members and enhance the Quality of Life in North Carolina." The headquarter office is located at 4511 Weybridge Lane in Greensboro and can be reached at 800-443-9956.

What is the North Carolina Real Estate Commission?

The North Carolina Real Estate Commission ("Commission") is an independent state governmental agency. The Commission's primary function is to license and regulate real estate agents (persons and firms who sell, lease, etc. real estate for others). North Carolina's 80,000-plus real estate agents are licensed as brokers. The Commission office is located at 1313 Navaho Drive in Raleigh and can be reached at 919-875-3700.

How do I file a complaint against a REALTOR®?

Complaints against REALTORS® should be filed with the NC Real Estate Commission. Click here for details on the procedure to file a complaint with the Commission.

How do I login to the members-only part of the NC REALTORS® website?

You can access the members-only portion of the website by entering in your logon ID and password on the Member Login tab at the top right hand side of your screen. Your logon ID is your 9-digit NRDS number. Your default password is "password". We recommend that you change your password on your first login. To change your password, go to the "My Account" section of "Member Services" and click on "My Profile" and then "Change Password". New passwords must be a minimum of six characters. If you are unable to access the members-only section, please call the NC REALTORS® office at 800-443-9956 and someone can assist you.

What is my NRDS number, and what does NRDS stand for?

NRDS is an acronym for National Realtors Database System. NRDS was designed and implemented by a group of Association Executives from state and local associations serving on the NRDS Standards Board as a single database residing on the Internet to store the member and office records for the Realtor organization. The data is maintained by the member's local board/association of REALTORS®.

How do I update my contact information?

To update your contact information, you need to contact your local board/association of REALTORS®. After the changes are processed, the updated contact information will be sent to the national and state associations.

How do I setup my zipForm® account? Is there a fee?

zipForm® is the official forms software for the NC Association of REALTORS®. This software is available to you, as a member benefit, at no cost.

To set up an account with zipForm®, visit http://www.zipform.com/order/order.asp and select NC REALTORS® from the drop down. On your first visit, you'll be asked to enter your NRDS number. Once you have completed this initial registration, logging in at zipForm® on subsequent visits will take only seconds.

zipForm® is synched with the NAR database. If you have any changes to your company name, address, email or phone numbers, simply follow the directions here: http://support.zipform.com/zipformplus/desktop/profile.htm Your changes will automatically update in zipForm®.

In addition to zipForm®'s excellent, user-friendly website, customer service support is available Monday through Friday from 8 a.m. to 8 p.m. by calling (586) 840-0140.

What do I do if I'm having trouble with my zipForm® account?

For issues regarding zipForm®, please contact their Tech Support Line Monday through Friday from 8 a.m. to 8 p.m. by calling (586) 840-0140.