While you’re out navigating the hectic housing market, let NC REALTORS® assist you with your day-to-day business operations.
While you’re out navigating the hectic housing market, let NC REALTORS® assist you with your day-to-day business operations.
Protect your business and your consumers with one of the most popular benefits offered to all members—NC REALTORS® approved standard forms and contracts. These industry standard forms are developed and maintained with guidance from legal professionals and are used in more than 75 percent* of North Carolina real estate transactions.
*Estimate based on membership use
NC REALTORS® members have access to over 100 contract forms in both interactive and non-interactive formats. The extensive forms library includes residential, commercial, property management and auction forms. Our forms are regularly developed and updated to keep them relevant in everyday real estate practice.
Permitted users of NC REALTORS®’ standard forms:
Producers of textbooks and instructors of real estate-related courses are permitted to use NC REALTORS® forms in connection with their textbooks and/or courses—subject to their prior written agreement with NC REALTORS® to abide by certain restrictions. Please email the NC REALTORS® Legal Department for more information.
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Your membership includes online access to Transactions (zipForms® Edition) plus zipForm® Mobile. Maximize efficiency, streamline workflows and reduce risks with the essential forms software used by hundreds of thousands of real estate professionals nationwide and beyond.
First-time users: You must have a login to the NAR website to set up an account with Transactions (zipForms® Edition). If you don’t have one set up, go to nar.realtor, click on “Sign In” on the top right. Click “Register” at the top of the login box and choose your own username and password.
To set up an account with Transactions (zipForms® Edition), visit http://www.zipform.com/order/order.asp and follow the steps, selecting NC REALTORS® from the drop-down menu of associations. When the login window appears, log into the NAR site with the credentials you just set up. Choose your own username and password for your Transactions (zipForms® Edition) account when requested. Once you complete this initial registration, logging in at Transactions (zipForms® Edition) on subsequent visits will take only seconds.
In addition to Transactions’ excellent, user-friendly website, customer service support is available by calling (586) 840-0140. Support is available Monday through Friday (24 hours per day) and 10:00 a.m. to 10:00 p.m. on weekends and holidays. zipForm® also has various training videos and webinars available for you to use online. View the videos and webinars that are currently available.
It is a goal of the NC REALTORS Forms Committee to communicate with NCR’s forms software vendors to help ensure that their programs function correctly and efficiently. Please let us know of any difficulties you may be having with an NCR-approved forms software program, or any suggestions you may have for improvements to the functionality of a forms software program.
Comments or concerns should be submitted to the following email address: Forms@ncrealtors.org.
While you’re out navigating the hectic housing market, let NC REALTORS® legal counsel and their services navigate the unfamiliar legal territory for you. Our in-house counsel closely monitors, reports and acts on potential legal issues related to laws, regulations and policies that govern the real estate industry to protect our members’ best interests. With access to the Legal Hotline, weekly Q&As, manuals, the Tech Helpline and the Ombudsman Program, you will never again waste valuable time scratching your head or biting your nails over legal issues. Find epic resolution with NC REALTORS® legal services.
NC REALTORS® have free, unlimited access to the NC REALTORS® Legal Hotline. Did you know one call to a real estate lawyer costs an average of $250 per hour? With just one call to the Legal Hotline, you’ve paid for one year of NC REALTORS® dues in full. In 2021, over 6,700 calls and emails were fielded by our legal team, equating to a cumulative savings of $1,675,000*. Now that’s epic value!
Don’t waste your time stressing over forms, disclosure or landlord/tenant law. Call the NC REALTORS® Legal Hotline at (336) 294-1415 to get quick resolution, so you can return to your clients and your business.
*If each inquiry and resulting research equates to an hour of legal consultation.
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NC REALTORS® lawyers have created articles and Q&As on a wide variety of legal topics that are very relevant to your real estate practice. These appear in Insight magazine, NC REALTORS® weekly newsletter and other media, and have been archived and organized so that you can easily locate one that may be of interest to you.
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NC REALTORS® offers many legal documents and manuals to help you conduct business as efficiently as possible. Refer to the Model Office Policy Manual to build and maintain a strong real estate office, or use the Buyer or Seller Advisories to help guide your clients in the purchase and sale of their properties.
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Solve your most challenging IT issues and questions with NC REALTORS®’ newest member benefit, Tech Helpline. Designed to provide members technical support via email, chat and toll-free number at no cost to NC REALTORS® members, specific software products and hardware devices covered can be found here.
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A REALTOR® is more than a real estate agent; REALTORS® have training in ethics for both their dealings with the public and with the real estate community. The REALTOR® Code of Ethics is the cornerstone of the National Association of REALTORS® ethics training. It guides REALTORS® and also shows the public the level of commitment, education and dedication to their profession that each member of NAR possesses.
Ethics Complaints and Arbitration Requests
The term “REALTOR®” signifies membership in the National Association of REALTORS® (“NAR”). In addition to NAR membership, REALTORS® hold membership in a local and a state association of REALTORS®.
Not all licensed real estate agents are REALTORS®. REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics.
If you believe that a REALTOR® has violated one or more articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership or participates in a multiple listing service owned/operated by a REALTOR® association. You may search for a member’s local affiliation here.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
Click here for quick access to several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, as well as the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®. Check with the local association of REALTORS® to ensure you have the proper forms required by that association.
In rare instances, ethics complaints and arbitration requests are processed by the NC REALTORS® rather than a local association of REALTORS®. Such complaints and requests are handled in accordance with the same procedures with a few modifications. If your ethics complaint or arbitration request is processed by NC REALTORS®, the Code of Ethics and Arbitration Manual outlines the process. Questions about ethics complaints and arbitration requests handled by NC REALTORS® should be directed to the NC REALTORS® Legal Department at (336) 294-1415.
A REALTOR® is more than a real estate agent; REALTORS® have training in ethics for both their dealings with the public and with the real estate community. The REALTOR® Code of Ethics is the cornerstone of the National Association of REALTORS® ethics training. It guides REALTORS® and also shows the public the level of commitment, education and dedication to their profession that each member of NAR possesses.
If you believe that a REALTOR® has violated one or more articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local association of REALTORS® where the REALTOR® holds membership or participates in a multiple listing service owned/operated by a REALTOR® association. You may search for a member’s local affiliation here.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
Click here for quick access to several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, as well as the general process you can expect when filing an ethics complaint or arbitration request with a local association of REALTORS®. Check with the local association of REALTORS® to ensure you have the proper forms required by that association.
In rare instances, ethics complaints and arbitration requests are processed by the NC REALTORS® rather than a local association of REALTORS®. Such complaints and requests are handled in accordance with the same procedures with a few modifications. If your ethics complaint or arbitration request is processed by NC REALTORS®, the Code of Ethics and Arbitration Manual outlines the process. Questions about ethics complaints and arbitration requests handled by NC REALTORS® should be directed to the NC REALTORS® Legal Department at (336) 294-1415.
Like a mediator, an ombudsman helps parties find solutions. The ombudsman process does not replace mediation; rather, it is a more informal process that will take place earlier and that will, if successful, avoid the need for a more formal mediation process and potentially a formal ethics or arbitration hearing.
The definition of Ombudsman for REALTORS®
The Ombudsman Program in its simplest definition is informal telephone mediation. In some cases, it can address and solve minor complaints from the public. It can also solve inter-REALTOR® conflicts before they become serious problems. Like a mediator, an ombudsman helps parties find solutions. The ombudsman process does not replace mediation; rather, it is a more informal process that will take place earlier and that will, if successful, avoid the need for a more formal mediation process and potentially a formal ethics hearing or arbitration hearing.
Boards and associations of REALTORS® are charged with the responsibility of receiving and resolving ethics complaints and requests for arbitration. This obligation is carried out by local, regional and state grievance committees and professional standards committees. Many complaints received by boards and associations might be averted with enhanced communications and initial problem-solving capacity at the local level. The NC REALTORS® Ombudsman Program is intended to provide that capacity.
Download the Ombudsman Program Brochure
Role of the Ombudsman
The Ombudsman’s role is primarily one of communication and conciliation – not adjudication. Ombudsmen do not determine whether ethics violations have occurred or whether a REALTOR® may be entitled to a commission; rather, they anticipate, identify, and resolve misunderstandings and disagreements before matters ripen into disputes and possible charges of unethical conduct or formal requests for arbitration.
Confidentiality
All communications made to the ombudsman or NC REALTORS® – whether written or oral – shall be confidential and may not be disclosed (other than communicating information and results between staff and the ombudsman) to any other person for any reason.
Need help managing your local association? Improve your operations, prepare your Board of Directors and ramp up your marketing and public relations strategy with NC REALTORS® insight. We’ve done the hard part—now let us help you with what we’ve learned from years of practice in the industry. We know what works and what doesn’t work, and we want to share these epic results with you and your team. Some of our services offered to associations include:
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For more information on any of these benefits, please email hello@ncrealtors.org.
*Services and/or resources available only for local REALTOR® association leaders and staff.
With one purchase, your NC REALTORS® membership can more than pay for itself.One of the most valuable benefits of membership, the REALTOR® Partners Program provides actual discounts and savings at the point-of-purchase on the products and services you use most. From signage to insurance to office supplies, the REALTOR® Partners Program discounts keep your hard-earned money where it belongs—in your pocket. Meet our REALTOR® Partners below, and sign in to access your member discounts and savings:
Save Time & Money With REALTOR® Partners…
In today’s hectic business world, who has the time to research vendors or check out how to get more for your money? NC REALTORS® has taken the guesswork out of this tedious task with the REALTOR® Partners Program. Through this program, NC REALTORS® members receive special discounts on the products and services you use most.
Support Your Local Association
When you purchase products at a discount from the REALTOR® Partners, a portion of the revenue that is generated is then given back to your local association as a form of non-dues revenue. You can lower your expenses while supporting your local association!
Click on the logo for the Partner above in order to read details about the special offers available to you. You may contact the partner of your choice at the number or website given. Be sure to identify yourself as an NC REALTORS® member to get the great discounts and quality service you deserve. Contact NC REALTORS® at 336-294-1415 or email Maurice Brown for more program information.
View the complete REALTOR® Partners brochure for details on all the discounts on products and services.
There is no better way to show support for boards and associations than through NC REALTORS® sponsorships. We find it very rewarding when REALTORS® acknowledge our contribution to their meetings each year. It is also great to work with the staff at NC REALTORS® as they are professional and dependable in everything they undertake.
Whether it is office supplies, E&O insurance, personal insurance, shipping, or home security, the REALTOR® Partners Program offers our members opportunities to save money! It also provides an opportunity to invest revenue back into their local associations.
Our success as one of today's leading Errors & Omissions providers in N.C. can be attributed to the unique way NC REALTORS® has presented us to the membership. We are proud to be associated with such a first-class organization that truly values its vendors and partners.
The Expo gives us an opportunity to get our Natural Gas Advantage Messages to key REALTORS® and decision makers within our market area of North Carolina. Plus, it is always a great time to see and catch up with old friends and meet new friends, too.
Our firm has been insured by Pearl Insurance for years. We find them very reasonably priced and courteous. If you are looking for a great insurance company, we highly recommend them.
NC REALTORS® does one of the best jobs of getting the attendees into the exhibit area. The staff is well-organized, friendly and willing to listen. They treat exhibitors like partners.
The safety of our members is a top priority for NC REALTORS®. Our members routinely find themselves in situations where they are alone with clients they have very little background information on. The very nature of showing real estate to prospective buyers and tenants who are virtual strangers can make agents, both men and women, susceptible to becoming victims of violent crimes. NC REALTORS® aims to provide members with practical and updated safety information through articles, webinars, seminars and training materials.
Please check out the NC Real Estate Agent Safety Guide and refer to the REALTOR® safety resources provided by the National Association of REALTORS®.
On April 26, 2018, NC REALTORS® President-elect Asa Fleming and Charlotte Regional REALTOR® Association President Jason Gentry joined North Carolina Attorney General Josh Stein and representatives from the State Bureau of Investigation and federal Drug Enforcement Administration to unveil new guidelines for real estate brokers to assist in preventing drug diversion.
In homes across our state, individuals have numerous prescription medicines which, if placed into the wrong hands, could perpetuate and exacerbate our state’s growing opioid addiction epidemic.
These guidelines establish reasonable standards for REALTORS® and brokers to assist in their communication with their clients as they go to open up their homes for sale.
Medication Disposal Programs
Media
