NC REALTORS® epic member benefit – Tech Helpline
Effective January 1, 2018, all NC REALTORS® members have a member-exclusive benefit – Tech Helpline. Designed to provide members technical support for software, apps, desktop, tablet, laptop, smartphone, and other hardware devices via email, chat and toll-free number at no cost to NC REALTORS® members, this service will undoubtedly be one of the most valuable and epic member benefits among the vast lineup of benefits NC REALTORS® already provides each member.
Provided by the Florida Association of REALTORS®, the Tech Helpline has a reputation for warm and friendly customer service with no-nonsense technical knowledge. The service is made possible through your internet connection. Connecting via remote access, technical experts will troubleshoot and quickly fix your computer or technical device issue. Operating systems covered by this service includes Microsoft Windows 7, 8, and 10 and Mac OS X (10.3 and higher). Software applications covered include various email, real estate-specific, and office and financial products. Supported hardware includes smartphones, tablets, digital cameras, CD/DVD drives, monitors, network adaptors, printers, scanners, and more. Specific software products and hardware devices covered can be found here.
NC REALTORS® can access this member benefit Monday – Friday from 9:00 A.M. to 8:00 P.M. and Saturday from 9:00 A.M. to 5:00 P.M. EST by calling the dedicated NC REALTORS® phone number (877-573-5612), starting a chat, or emailing the Tech Helpline experts.
Tech Helpline was started over ten years ago for Florida members and has since expanded to provide the benefit to several other state and local associations totaling over 600,000 REALTORS® nationwide.